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FAQ

FAQ

Frequently Asked Questions (FAQ)

What makes Swag & Wiggles products different from others on the market?
  • At Swag & Wiggles, we prioritize quality, safety, and functionality in every product we offer. Our items are carefully selected to meet the needs and preferences of both pets and their owners, ensuring the highest standards of satisfaction.

Do you offer returns or exchanges?
  • Yes, we understand that sometimes a product may not meet your expectations. We offer a hassle-free return and exchange policy within a specified timeframe. Please refer to our Returns & Exchanges page for more information.
Are your products suitable for all types of pets?
  • While many of our products are suitable for a wide range of pets, we recommend checking the product description and specifications to ensure compatibility with your pet's size, breed, and specific needs.
How can I track my order?
  • Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your package through our website or the carrier's tracking system.
Do you offer international shipping?
  • Yes, We offer International Shipping & for detailed information, please consider checking our shipping policy.
Are your products environmentally friendly?
  • We strive to source products that prioritize sustainability and eco-friendliness whenever possible.
How can I contact customer support for further assistance?
  • We're here to help! Please visit our Contact Us page to reach out to our friendly customer support team via email, phone, or live chat. We're committed to providing prompt and helpful assistance to address any questions or concerns you may have.